Riverside Healthcare hiring UNIT SECRETARY in Kankakee, IL | LinkedIn (2024)

We Are Hiring! At Riverside, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our organization is running optimally and safely, helping keep the community healthy. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to succeed in our close-knit, safety-focused culture working together as a team. The careers we offer are meaningful because the work we do matters. Join us!

FTE: 0.900000

Shift: Nights

Location: RIVERSIDE MEDICAL CENTER

SummaryThe Emergency Department Unit Secretary performs clerical and receptionist duties in the Emergency Department. This individual serves as a liaison between the ED, other hospital departments, physicians, visitors, patients, and families. The Unit Secretary is responsible to the Team Leader and ED Nurse Manager.

Experience/Education Requirements

• High School diploma or its equivalent
• Knowledge of medical terminology preferred
• Computer experience required
• Completion of RMC orientation upon hire.
• Completion of RMC mandatory in-services annually. License or Certification Requirements:
• None

Responsibilities

• Able to troubleshoot and load paper for copiers.
• Acts as a receptionist.
• Consistently strives to keep work areas neat, clean and clutter free.
• Sets a positive tone and uses excellent customer service skills.
• Excellent communication and problem solving skills.
• Finds ways to be more efficient.
• Answers telephone efficiently and courteously documenting/relaying messages to staff, physicians, families etc.
• Assists with physician pages and notifies physicians of consults.
• Assists with patients, family, staff, and physician inquiries or refers to appropriate source.
• Assists in the admitting, discharge and transfer of patients ensuring accuracy of paperwork.
• Assists with all codes as needed.
• Completes required paperwork, time recording, and notification of involved teams.
• Assists with self-scheduling and is flexible when necessary.
• Competent in performing results inquiry, patient location.
• Maintains patient nutrition supplies, monitors for expiration dates, and adequacy of supplies.
• Follows patient privacy rules (HIPPAA).
• Maintains Code CVA binders.
• Faxes forms to outside agencies as needed (example: Kankakee County Animal Control 'Bite Forms').
• Maintains updated call lists.
• Monitors security cameras located at Unit Secretary desk and alerts appropriate staff of any concerns.
• Operates 'panic buttons' and electronic door opener located at Unit Secretary desk.
• Orders supplies for the department.
• Performs downtime procedures.
• Reviews all EKGs in the EKG machine to ensure an order is entered and patient identification is included.
• Sorts and distributes incoming mail; copies/faxes chart as required and files information on patient chart; scans paperwork and photographs into electronic medical record.

EducationEssential:

• HIGH SCHOOL DIPLOMA

Riverside Healthcare is revolutionizing care using leading-edge technology to diagnose and treat patients. We are ranked top in the nation for performance in neurosurgery, orthopedics, and heart surgery and have also been named one of the nation's 100 Top Hospitals by Truven Health Analytics seven times. Riverside is nationally recognized for our specialty programs in obstetrics, trauma, oncology, rehabilitation, geriatrics, occupational health, psychiatric services, and treatment of alcohol and chemical dependency, as well as patient safety. We combine innovation and convenience at state-of-the-art facilities located in communities throughout the greater Kankakee area.

Riverside Medical Center proves that truly progressive medicine is being delivered in Chicago's southwest suburbs and East Central Illinois. Join a team that is not only concerned with providing the best care possible but also with offering a work environment of advancement and growth. Riverside is a place that embraces a culture where opinions count and dedications is respected, where superior performance is rewarded with competitive salaries and excellent benefits.

Other InformationExposure/Sensory Requirements:Exposure ToChemicals: Refer to MSDS Sheets

Video Display Terminals: Average

Blood and Body Fluids: Minimal potential for exposure

TB or Airborne Pathogens: Minimal potential-very restricted direct patient contact for this entity.

Sensory Requirements (speech, Vision, Smell, Hearing, Touch)Speech: Required to communicate during presentations/training, telephone communication, facilitate meetings, communication with employees.

Vision: Needed to read memos MD orders, literature, and computer input.

Smell: Helpful to note presence of electrical/fire safety.

Hearing: Needed for telephone communication, meetings, alarms and listening to employee/patients & staff.

Touch: Needed to write, computer entry, filing.

Activity/Lifting RequirementsAverage Hours per Week: 0-36

Shift: Varies

Percentage of time during the normal workday the employee is required to: Sit: 70%

Twist: 10%

Stand: 20%

Crawl: 0%

Walk: 10%

Kneel: 2%

Lift: 5%

Drive: 0%

Squat: 5%

Climb: 1%

Bend: 5%

Reach above shoulders: 2%

The weight required to be lifted each normal workday according to the continuum described below: Up to 10 lbs: Frequently

Up to 20 lbs: Occasionally

Up to 35 lbs: Occasionally

Up to 50 lbs: Not Required

Up to 75 lbs: Not Required

Up to 100 lbs: Not Required

Over 100 lbs: Frequently

Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.): Carry old reports to nursing counter, waist high, approx. 5-10'. Lift IV supplies from med counter to cabinets approx 2-5'. Lift./carry C/S supplies from utility room floor to cabinets, 3-8'. Carry stacks of charts, waist high, counter to counter, approx 5-15'. In emergency, could carry fire extinguisher down/up 5 flights of steps and several hundred yards.

Maximum consecutive time (minutes) during the normal workday for each activity: Sit: 120

Twist: 10

Stand:30

Crawl: 0

Walk: 10

Kneel: 5

Lift: 5

Drive: 0

Squat: 5

Climb: 1

Bend: 15

Reach above shoulders: 2

Repetitive Use Of Hands (Frequency Indicated)Simple grasp up to 10 lbs. Normal weight: 5-10#often

Pushing & pulling Normal weight: 5-200# occasionally

Fine Manipulation: Scissors, tape, stickers, stapler. Separating sheets of paper. Tearing perforated papers apart.

Repetitive use of foot or feet in operating machine control: None

Environmental Factors & Special HazardsEnvironmental Factors (Time Spent):

Inside hours: 9

Outside hours : 0

Temperature: Normal Range

Lighting: Average

Noise levels: Average

Humidity: Dry

Atmosphere: Odors

Special HazardsProtective Clothing Required: None