Why is my Comcast Xfinity service not working?
No problems detected
If you are having issues, please submit a report below.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 125,340 ratings
Thank you!
Problems in the last 24 hours
The graph below depicts the number of Comcast Xfinity reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Comcast Xfinity compensate me for the outage?
The recent Comcast Xfinity outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Comcast Xfinity if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Comcast Xfinity has occasionally given some customers credits and other forms of payment.
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
-
TV (13%)
-
Wi-fi (12%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (3%)
Advertisem*nt
Live Outage Map
The most recent Comcast Xfinity outage reports came from the following cities:Seattle, Oakland, Hillsboro, Philadelphia, Vacaville, Somers Point, Newark, Idaho Springs, Washington, D.C., Wilmington, Sacramento, Portland, Bonney Lake, Cape Coral and Indianapolis.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Seattle | Internet | |
| Oakland | Internet | |
| Hillsboro | Wi-fi | |
| Philadelphia | Internet | |
| Vacaville | Internet | |
| Somers Point | Wi-fi |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- gâbbb (@gabbymoves) reported
my @Xfinity is down @XfinitySupport #xfinityoutage 📍 Chicago
- Cody Puckett (@millencolin43) reported
@XfinitySupport whats going on with your service. I need internet to get important work done right now. Also your outage map isn't working. Plus I tried calling my grandparents to check in, and apparently their xfinity service is down as well. How am I suppose to check up on them
- Amil (@tasheeraaaa) reported
Damn Comcast back up & now I have to do work 😫
- jean (@jeanpierrecares) reported
i just want xfinity to fix they **** mayne
- Dili (@avefrater) reported
Nationwide Xfinity outage oops. Time to head to work and see if there’s internet there!
- Ateozc 🔜 OutRivaled (@Ateozc) reported
@Xyless You too? @Xfinity sucks man.Can't even text OUT cuz their own outage services are down.Agent Chat isn't working either. I have to be online for work right now and it randomly keeps disconnecting me. Useless internet provider I swear
- ASTRO2411 (@Astro2411) reported
Comcast down worldwide....what other networks are down?
- Bill Bishop (@BillB7581) reported
Damn everyone Comcast down @johnholowach ?
- Dapper Cheek Clapper (@thedude213) reported
This Comcast outage impacting the entire country is exactly why you don't let one tech company because as big as it is and let them effectively monopolize a huge swath of the internet infrastructure.
- Tin Foil Awards (@TinFoilAwards) reported
Is anybody else having issues with @Xfinity right now? I have no service and I can't even get through to their technical support. I called their 800 number and the line is busy.
- CoolCoolSkies (@CoolCoolSkies) reported
As it happens, there is a mass Comcast blackout happening. ******* RIP. If it doesnt come back on by noon, I'll reschedule stream
- Jay Rembert (@JayRembert2) reported
@P_Shels Comcast is down or going back and forth locally.
- Everence Financial (@Everence) reported
We’re affected by the current Comcast outage and do not have access to email and some phone lines. You may still reach us at 800-348-7468.We will update this post when we have access restored.
- Michael Miles 🏴☠️ (@_m_miles) reported
@DaultRadio @Xfinity We’re completely down in NJ. They won’t even answer the phone.
- Sharon of the Strange Times (@IDoubtIt) reported
My Xfinity outage lasted about 15 minutes. Not bad. But it’s ridiculous that the app to monitor the network NEVER works right. Total waste.
- Paul Sonnefeldt (@PaulSonnefeldt) reported
@SarahJindra @WGNMorningNews That Comcast outage is really wrecking havoc today
- Ziggy Prieto (@ZiggyPrieto) reported
If I would’ve been caught in a trade with this #xfinityoutage I would’ve been livid…. Xfinity NJ Internet outage
- Raul Buendia (@rabuendia) reported
@comcast it's hard trying to fix my internet or even tell you my internet is down when the app, website, and phone number don't work. At least tell me there's an outage. #annoyed
- Zhu Li! Do the thing! (@ShinodaSenshi) reported
Thankfully back up from that Comcast outage. Did not want to have to drive in to the office.
- Ben_Men (he/they) (@Ben_Men) reported
@BeefyLittle @Xfinity What's 8 chan? My service went back on shortly after tweeting this - just saying.
- Writer (@terxme) reported
Comcast is ******* TERRIBLE
- Nell Frazier (@NellMFrazier) reported
@solomonjones1 @onwurd Major Comcast Outage across the country
- Patrick (@panderson1988) reported
I think $CMCSA should be down more than .5% for the Xfinity outage.
- MadBomber__ (@MadBomber20) reported
Well. I wanted to stream tonight. But Comcast is out literally everywhere in the United States so I guess we'll see on that one. Worst service provider ever.
- maxolotl (@CaptainMaxolotl) reported
Dammit Comcast. You could have stayed down a bit longer. I didn't want to work today.
- wittiepenguin (@PuppetPanpan96) reported
So my #verizon is only working in my house and my wi-fi is down and thats #comcast
- OutdoorDad (@OutdoorDad05) reported
@CohibaSmkr My employees just advised their Comcast service has returned.
- JWalk (@TVTalkWithJWalk) reported
Comcast outage = no work so I’m not complaining. In fact, I’m going back to sleep
- Yami James (@JamesForan7) reported
@comcast fix my internet girlies come on!
- ferrisewheel (@Ferrisewheel) reported
Of course there is a Nationwide Comcast outage on my day off, why wouldn’t there be!? 🙃
